Air India Hack Exposes Credit score Card and Passport Data of 4.5 Million Passengers

air india data breach

India’s flag service airline, Air India, has disclosed an information breach affecting 4.5 million of its clients over a interval stretching almost 10 years after its Passenger Service System (PSS) supplier SITA fell sufferer to a cyber assault earlier this yr.

The breach includes private knowledge registered between Aug. 26, 2011 and Feb. 3, 2021, together with particulars similar to names, dates of delivery, contact info, passport info, ticket info, Star Alliance, and Air India frequent flyer knowledge in addition to bank card knowledge. However Air India mentioned neither CVV/CVC numbers related to the bank cards nor passwords have been affected.

password auditor

The airline had beforehand acknowledged the breach on March 19, stating that “its Passenger Service System supplier has knowledgeable a few refined cyber assault it was subjected to within the final week of February 2021.”

In March, Swiss aviation info expertise firm SITA disclosed it suffered a “extremely refined assault” on its servers situated in Atlanta, resulting in a compromise of passenger knowledge saved in its PSS system. SITA PSS is utilized by many carriers for processing airline passenger knowledge as a part of their frequent flyer packages.

With the newest improvement, Air India joins a long list of airlines, similar to Lufthansa, Cathay Pacific, Air New Zealand, Singapore Airlines, Scandinavian Airways (SAS), Finnair, Malaysia Airways, South Korea’s Jeju Air, American Airways, and United Airways which were impacted by the information safety incident.

As a part of its investigation into the occasion, Air India mentioned it engaged exterior specialists and that it notified bank card issuers of the problem, in addition to resetting passwords of its frequent flyer program. The airline can also be urging customers to alter passwords wherever relevant to thwart potential unauthorized makes an attempt and make sure the security of their private knowledge.

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